Job Detail

Houston, TX
3 Year
Gradute
Job Description
  • Be part of a fast-paced agile scrum (EDGE) team and participate in planning, documentation, execution, testing, and launch of projects.

  • Excellent verbal and written communication skills and the ability to build and maintain trusted relationships with a diverse group of team members, business, and subject matter expects (SME)



Required Knowledge, Skills, and Abilities
  • At least three years' of experience in a business analyst role and three years of Salesforce experience, including one year of experience in Salesforce Marketing Cloud

    Experience in Salesforce Lead Conversion and experience with various Salesforce modules including Marketing, Community Cloud, Agile Accelerator, and/or Lightning, Email/Mobile, Automation, Web Studios, MC Connect and Analytics

    Demonstrate some understanding of Visual Force, HTML, Javascript, CSS, SSJS, SQL (MySQL), APEX, REST, SOAP support

    Proven track record in leading initiatives, conducting stakeholder workshops, gathering and documenting business requirements

    Salesforce (SFDC) certification and Salesforce adoption experience are preferred

    Scrum or Agile methodology experience is a must with Scrum Master experience preferred

  • Engage with business stakeholders to facilitate business process analysis, gather requirements and map them to solutions that leverage salesforce functionality

    Demonstrate Salesforce Marketing Cloud capabilities to solve business problems by implementing Proof of Concept pilots and producing the supporting documentation

    Build collaborative relationships with stakeholders with external vendors to achieve project goals

    Guide best practices for security model, mobile deployment strategies, workflow, data validation, analytics, and specialized processes (such as Lead Management or Campaign Management)

    Author a detailed design solution and configuration specification using diagramming tools to represent business and technical processes

    Stay current with the periodic Salesforce releases and leverage the updates applicable to Shell

    Be part of a fast-paced agile scrum (EDGE) team and participate in planning, documentation, execution, testing, and launch of projects


Education + Experience
  • Gradute
  • 3 Year

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